Terms & Conditions

The following Terms are intended to rule the conditions of use of the Website "www.sanjamon.com" (hereinafter, the "Site"), owned by IBERVILLA FINE FOODS SLU (hereinafter SAN JAMÓN), CIF number B49275910 , offices at C / Montero Calvo 12 3ºB. - 47001 Valladolid, and registered at Registro Mercantil de Zamora, Tomo 264, Libro 0, Folio 47, Hoja ZA 7206, which can be reached through +34 983 313 889 and info@sanjamon.com.  

1. Conditions of Access.

The purpose of the site is to provide information about our company and to conduct e-commerce. By using this website you agree to be bound by its legal notices, so if you disagree with them, you should refrain from using the web as well as the services offered on it. SAN JAMÓN reserves itself the right to make any changes on the website, and may modify, remove or include, unilaterally and without notice, new content and / or services and how they are presented and located, as well as the terms and conditions of the website.  

User agrees that access to and use of the site and its contents takes place freely and consciously under his own responsibility, and therefore undertakes to:

- Do not use the web for activities contrary to law, morals, public order, in general, and to use it lawfully and honestly under these Terms and refrain from any action which could damage, disable, or overburden the website and / or prevent the normal use and use by other users.
- Do not manipulate or alter any content of the website without the express written consent of its owner. Any alteration, modification or manipulation without the consent of the owner, relieve it of its liability.
- Do not reproduce, copy, distribute, communicate, transform or modify the contents, unless you have obtained the required authorization of the copyright holder or it is legally permitted, as well as delete, or manipulate the copyright and other data identifying the rights of SAN JAMÓN.
- Do not introduce or spread on the web data programs (viruses or any harmful software) that can damage the web.  

SAN JAMÓN does not guarantee the availability and continuity of the website nor can be held liable for any damages that may occur, or technical defects, including viruses or other harmful elements, whatever their nature, arising from the use of information and materials contained on the web.  

2. Use of cookies.

In order to provide a better service, this site can store in the User's computer small information files called “cookies”, which are used for the proper functioning of some of the services offered, as well as for usage statistics, diagnosis of problems in the web, and for managing some of the services offered. Cookies may collect anonymous traffic information. To limit or restrict the admission of cookies on your computer, the user can configure your browser for this purpose. Please visit our cookie policy for further information.

3. Liability.

Users are liable for damages of any kind that SAN JAMÓN or any third party may suffer as a result of any breach of the obligations bound by these Conditions.

SAN JAMÓN assumes no responsibility or makes any control over any site that contains hyperlinks to external contents to it, however, will remove links that contain illegal content as soon it is aware of it. 

4. Intellectual Property.

User acknowledges that all content on the web and in particular, all information and materials, structure, selection, management and delivery of their content, and application development software used in connection with them, are protected by copyright intellectual property owned by the owner of the website or of third parties.

In any case access to them or their use by the user implies any waiver, transfer of all or part of such rights, or confers any right to use, modify, reproduce, distribute or publicly communicate the contents without the prior express authorization specifically granted for that purpose by SAN JAMÓN or third parties holding the rights.

SAN JAMÓN is the owner of the elements of graphic design of the website, menus, navigation buttons, code, text, images, textures, graphics and any other web page content, or in other cases, has the corresponding authorization for the use of such elements.

All trademarks, trade names or logos displayed on this page are owned by SAN JAMÓN and / or third parties. Using or downloading permanently, copying or distributing by any means without the required consent of its owner is forbidden.

In the event that any User or third party considers that any of the content has been added to the site in violation of their rights of intellectual property, the user shall send a notice to SAN JAMÓN identifying himself and the holder of the rights, providing certificate or other evidence in the representation of such rights. 

5. Data Protection

In accordance with the provisions of Spanish Law 15/1999, of Protection of Personal Data, the data provided in the contact form will be processed in order to answer your request.

The data provided through the registration form of web will be incorporated into a file in order to process your orders and provide the use of the services, and to send commercial communications by the means that provided by you, unless you check the box prepared for this purpose.

In all cases, to exercise your rights of access, rectification, cancellation and opposition, please address to IBERVILLA FINE FOODS S.L.U. C/ Propano, 21 - 47012 Valladolid.

6. Purchasing conditions.

All items purchased in sanjamon.com are purchased with Spanish tax included. As a customer of sanjamon.com you have accepted and agreed with the condition that by making a purchase of wine in sanjamon.com, it is for personal consumption only. Orders cannot exceed 90 liters for still wine nor 60 liters for sparking. Wine purchased in sanjamon.com is not for re-sale. You must be 18 years of age to purchase alcohol in the European Union.

Any wine sold to you by sanjamon.com is sold in Spain, and title passes to you, the buyer, in Spain. The buyer is solely responsible for the ensuing shipment of wine. By placing any wine order with sanjamon.com, you authorize sanjamon.com to act on your behalf to engage delivery courier to deliver your order to your selected destination. We make no representations concerning your legal right to ship or receive wine into any country outside Spain.

Vintage wines may be limited in availability. Whilst we make every effort to ensure that that advertised vintage is the one that we deliver, we cannot guarantee which vintage will be shipped to you. However, you are still able to return the wine if you are not satisfied (see section 8 below).

Our sales obligation is fulfilled when the purchase leaves our e-commerce store under courier way billing to your destination. Title to goods shipped has then passed to the buyer, and the buyer is responsible for risks of loss or damage in accordance with courier policy and procedures.

6.1 Procedure for purchasing

To buy at SAN JAMÓN, you must choose the products you want to buy at the appropriate area of our Site, selecting, when possible, the specific characteristics of those you want to buy and click "add to cart". Once you have selected the products, you must click “process order” and “continue”.

You must provide the information and personal data required for registration on the website and processing your order. Your personal data will be processed in accordance with the provisions of these terms.

6.2 Price and Payment.

The prices indicated on the website include Value Added Tax (VAT) or other relevant indirect taxes. Payment can be made by bank transfer, credit card or debit card and PayPal.

If, by mistake, we have under priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item to you. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the item at that price. If you decide not to order the item, we will give you a full refund on any amount already paid for that item in accordance with our refund policy in section 7 below.

6.3 Shipping

Unless otherwise stated by the product information, the products are delivered within the following periods when they are in stock

If you decide to pay on delivery, there is a 3% fee for the costs of processing the check.

Orders for Canary Islands, Ceuta and Melilla

€ 40.00: Orders less than 190 €.

* This price includes the cost of transport, insurance and customs clearance at origin.

* Import tariffs and local taxes (if any) paid by the customer.

Pay on delivery is not allowed in these locations.

  Orders outside Spain (Europe)

Zone 1 - All orders up to € 199 regardless of weight, shipping costs of € 13.95 for the following countries: Austria, Denmark, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, United Kingdom.

Zone 2 - All orders up to € 199 regardless of weight, shipping costs of € 15.95 for the following countries: Bosnia, Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Norway, Poland, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland.

6.4 Change of address

Once the parcel has left our warehouse we cannot guarantee a change of address.

If you contact us for this matter just after purchasing the order we recommend you to do it by the phone or sending us an email to info@sanjamon.com indicating the words 'urgent' and 'change of address' in the subject.

If you contact us after that, you are liable for the additional costs that this may carry (£25, 25€ or 199Kr).

6.5. Refunds.

In accordance with the provisions of Real Decreto Legislativo 1/2007, de 16 de noviembre, por el que se aprueba el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios y otras leyes complementarias, the purchaser has a period of 14 days after the receipt of the product, to withdraw from the contract without giving any reason. It is a prerequisite that both the packaging and the product are in good condition, have not been tampered, have no fault or damage by external events or other circumstances that may result in impairment of the product.

To exercise your right of withdrawal, the customer must contact SAN JAMÓN, through info@sanjamon.com, providing its name, address, product purchased and date of receipt, which, if applicable, and after checking that the product has not been damaged, SAN JAMÓN shall refund the amount paid for the product and shipping charges. Alternatively you can use the withdrawal form provided by this website.

The returned order must be delivered together with the delivery note and your invoice, if issued, to SAN JAMÓN. The costs of the return must be assumed by the buyer, as required by regulations.

Shipping costs are not refundable when the order is already in transit and it is cancelled by the client. 

7. Confidentiality.

Any information that any party communicates or makes available to the other or has access to any of them shall be considered confidential and shall not be disseminated, displayed, reproduced, copied, discussed with others, or employed by any of the parties for other than those purposes that led to its submission.

8. Laws and Jurisdiction.

These Terms shall be governed by the provisions of Spanish law. For any questions which may arise between the parties regarding the interpretation and execution of this document, both parties expressly agree, and renounce to any other jurisdiction that may correspond, to the jurisdiction of the Courts of Valladolid, Spain. All this without prejudice to the applicable consumer protection laws.  

9. ODR platform (Art. 14 of EU Regulation No 524/2013): 
http://ec.europa.eu/consumers/odr/

For any queries or questions, you can contact us by email at info@sanjamon.com

© Copyright 2020 IBERVILLA FINE FOODS S.L.U – All rights reserved